Han-yuh Liu

Storytelling for business blogging: A process on two path model

Han-yuh Liu, Chia-yen Wu, 2011, Proceeding of the International Conference on e-Education, Entertainment and e-Management.

Storytelling for Business Blogging: Position and Navigation

Han-yuh Liu, Chia-yen Wu, 2011 .

An empirical study on customer relationship management readiness in Taiwan's e-government: An internet business model perspective

Shan-yan Huang, Han-yuh Liu, 2011, Proceeding of the International Conference on e-Education, Entertainment and e-Management.

A perspective of two-dimensional process integration customer relationship management driven business model

Han-yuh Liu, Shan-yan Huang, Shan-yan Huang, 2009, ICIS.

Applying Double-Loop Knowledge Management Model on Customer Self-Service Systems for Taiwan's E-government

Han-yuh Liu, Shan-yan Huang, Shan-yan Huang, 2009, 2009 Fifth International Joint Conference on INC, IMS and IDC.

Development of a Framework for Customer Relationship Management (CRM) in the Banking Industry

Han-Yuh Liu, Han-yuh Liu, 2007 .

An Approach to Explore Effective Customer-Centric E-government

Han-yuh Liu, Shih-yu Fang, Han-yuh Liu, 2009, 2009 Fifth International Joint Conference on INC, IMS and IDC.