Anyuan Shen

Customer perceptions and sustained usage of recommender systems

Anyuan Shen, A. Dwayne Ball, A. Ball, 2009, Int. J. Electron. Bus..

Sustaining firm -customer dialogs: A model of technology -mediated personalization (TMP) and relationship continuity

Anyuan Shen, 2007 .

Recommendations as personalized marketing: insights from customer experiences

Anyuan Shen, Anyuan Shen, 2014 .

Preference stability belief as a determinant of response to personalized recommendations

Anyuan Shen, A. Dwayne Ball, A. Ball, 2011 .