F. E. Onyango

The role of a Customer-Oriented Service Culture in influencing Customer Retention in the Hotel Industry

Weru Joshua Ngacha, F. E. Onyango, 2017 .

The Role of Human Resource Systems and Competitive Strategies in Hospitality Organizational Performance in Kenya

F. E. Onyango, Odhuno Edwin, Ayieko Monica, 2009 .

Human Resource Systems in Kenya

R. Okech, F. E. Onyango, 2008 .