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Nadene Jmm Marx
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An evaluation of the customer service in supermarkets in Pretoria East, Tshwane Metropolis, South Africa
Alet C. Erasmus, Nadene Jmm Marx, 2010 .
Customer Satisfaction With Customer Service and Service Quality in Supermarkets in a Third World Context
Alet C. Erasmus, Nadene Jmm Marx, 2006 .