H.-G. Hegering

When Infrastructure Management Just Won't Do: The Trend Towards Organizational IT Service Management

Markus Garschhammer, Heinz-Gerd Hegering, Michael Brenner, 2006, Managing Development and Application of Digital Technologies.

IT Service Management Across Organizational Boundaries

Michael Schiffers, Heinz-Gerd Hegering, Nils gentschen Felde, 2006, Managing Development and Application of Digital Technologies.

Competence in High Performance Computing 2010

Gabriel Wittum, Wolfgang E. Nagel, Heinz-Gerd Hegering, 2012, Springer Berlin Heidelberg.

Management Challenges of Context-Aware Services in Ubiquitous Environments

Axel Küpper, Claudia Linnhoff-Popien, Helmut Reiser, 2003, DSOM.

A case-driven methodology for applying the MNM service model

Holger Schmidt, Markus Garschhammer, Igor Radisic, 2002, NOMS 2002. IEEE/IFIP Network Operations and Management Symposium. ' Management Solutions for the New Communications World'(Cat. No.02CH37327).

Service Provisioning: Challenges, Process Alignment and Tool Support

Gabi Dreo Rodosek, M. Brenner, A. Hanemann, 2008 .

Integrated Management of Networked Systems: Concepts, Architectures and their Operational Application

Sebastian Abeck, Bernhard Neumair, Heinz-Gerd Hegering, 1999 .

Cooperative computing and integrated system management: A critical comparison of architectural approaches

Bernhard Neumair, Heinz-Gerd Hegering, Markus Gutschmidt, 1994, Journal of Network and Systems Management.

Towards generic service management concepts a service model based approach

Michael Langer, Michael Nerb, Holger Schmidt, 2001, 2001 IEEE/IFIP International Symposium on Integrated Network Management Proceedings. Integrated Network Management VII. Integrated Management Strategies for the New Millennium (Cat. No.01EX470).