Pauline Sobreperez

Knowledge Management and the Contested Ground of the 'Professional' within a Professionalised Call Centre

Francis A. Wilson, Elaine H. Ferneley, Pauline Sobreperez, 2004, PACIS.

Issues Concerning the Use of HCI Guidelines in the Production of an Interactive Multimedia Tutorial: A Case Study

Pauline Sobreperez, 2001 .

Tricks or Trompe L'Oeil? An Examination Workplace Resistance in an Information Rich Managerial Environment

Francis A. Wilson, Elaine H. Ferneley, Pauline Sobreperez, 2005, ECIS.

The Production of an Interactive Multimedia Tutorial

Pauline Sobreperez, 2002 .

Management Information or Trompe L'Oeil? Resistance to Workplace Surveillance

Elaine H. Ferneley, Pauline Sobreperez, Jason Stevens, 2004, PACIS.