Shane J. Schvaneveldt

发表

Design for environment at Sony: ’Incorporating a sound respect for nature’

Shane J. Schvaneveldt, Hidetaka Yanagida, Akira Isobe, 2001 .

Quality engineering: loss functions, parameter design and robust quality

Takao Enkawa, Shane J. Schvaneveldt, S. Schvaneveldt, 1998 .

Just‐in‐Time, Lean Production, and Complementary Paradigms

Takao Enkawa, Shane J. Schvaneveldt, 2007 .

Variability and quality loss in services: concepts and countermeasures

Takao Enkawa, Shane J. Schvaneveldt, 1992 .

An empirical study on antecedents of aggregate customer satisfaction: Cross-country findings

Takao Enkawa, Shane J. Schvaneveldt, S. Schvaneveldt, 2009 .

Using Statistical Process Control Charts to Identify the Steroids Era in Major League Baseball: An Educational Exercise

Shane J. Schvaneveldt, Stephen E. Hill, S. Schvaneveldt, 2011 .

Customer perceptions of mediating role of ownership cost in Garvin’s dimensions of quality

Shane J. Schvaneveldt, Erialdi Syahrial, Erialdi Syahrial, 2018 .

Environmental performance of products

Shane J. Schvaneveldt, S. Schvaneveldt, 2003 .

Consumer evaluation perspectives of service quality: evaluation factors and two-way model of quality

Takao Enkawa, Masami Miyakawa, Shane J. Schvaneveldt, 1991 .