C. Boshoff

发表

Adjuvant trials in bladder cancer: Scientific background, review, and new directions

C. Boshoff, Rtd Oliver, 1997 .

A differentiated approach to service recovery

C. Boshoff, E. Peelen, M. Hoogendoorn, 2005 .

Measuring retail service quality: A replication study

C. Boshoff, Nic S. Terblanche, 1997 .

Satisfaction with service recovery: Its measurement and its outcomes

C. Boshoff, C. Boshoff, G. E. Staude, 2003 .

Intentions to buy a service : the influence of service guarantees, general information and price information in advertising

C. Boshoff, C. Boshoff, Christo Boshoff, 2003 .

Environmental and emotional influences on willingness‐to‐buy in small and large retailers

C. Boshoff, B. R. Klemz, C. Boshoff, 2001 .

A re‐assessment and refinement of RECOVSAT: An instrument to measure satisfaction with transaction‐specific service recovery

C. Boshoff, C. Boshoff, Christo Boshoff, 2005 .

The Influence of Successor-Related Factors on the Succession Process in Small and Medium-Sized Family Businesses

C. Boshoff, C. Boshoff, E. Venter, 2005 .