Irina Ceaparu

Finding Governmental Statistical Data on the Web: Three Empirical Studies of the FedStats Topics Page (2003)

Ben Shneiderman, Irina Ceaparu, 2005 .

User Frustration with Technology in the Workplace

Ben Shneiderman, Adam Jones, Jonathan Lazar, 2003, AMCIS.

Governmental Statistical Data on the Web: A case study of FedStats

Irina Ceaparu, Irina Ceaparu, 2003 .

Improving Web-based civic information access: a case study of the 50 US states

Ben Shneiderman, Irina Ceaparu, B. Shneiderman, 2002, IEEE 2002 International Symposium on Technology and Society (ISTAS'02). Social Implications of Information and Communication Technology. Proceedings (Cat. No.02CH37293).

Finding governmental statistical data on the Web: A study of categorically organized links for the FedStats topics page

Ben Shneiderman, Irina Ceaparu, 2004, J. Assoc. Inf. Sci. Technol..

Determining Causes and Severity of End-User Frustration

Ben Shneiderman, Jonathan Lazar, Katie Bessière, 2004, Int. J. Hum. Comput. Interact..

Help! I'm Lost: User Frustration in Web Navigation (2003)

Ben Shneiderman, Jonathan Lazar, John P. Robinson, 2005 .

Understanding Computer User Frustration: Measuring and Modeling the Disruption from Poor Designs

Ben Shneiderman, Jonathan Lazar, John P. Robinson, 2003 .