Jon Innes

Managing global UX teams

Elizabeth F. Churchill, Daniel Rosenberg, Arnold M. Lund, 2011, CHI EA '11.

Defining the user experience function: innovation through organizational design

Jon Innes, 2007, INTR.

Outsourcing & offshoring: impact on the user experience

Richard Anderson, Liam Friedland, Roman Longoria, 2005, CHI EA '05.

Changing products means changing behaviors

Jon Innes, 2007 .

Why Enterprises Can't Innovate: Helping Companies Learn Design Thinking

Jon Innes, 2011, HCI.

evolve, adapt, THRIVE!

Jon Innes, 2010, INTR.

The Evolution of User Research Methodologies in Industry

Jon Innes, 2008 .