Heather Tunender

American Library Association Annual Conference

Heather Tunender, Lisa Tatum, Ellen Purcell, 2001 .

How To Succeed in Promoting Your Web Site: The Impact of Search Engine Registration on Retrieval of a World Wide Web Site.

Heather Tunender, Jane Ervin, 1998 .

3rd Annual Digital Reference Conference

Heather Tunender, 2002 .

Virtual Reference Desk Conference Report

Heather Tunender, Judy Horn, 2003 .

Digital Video: The Next Step in Reference and Education

Susan Lessick, Roumiana Katzarkov, Judy Ruttenberg, 2003 .

Digital reference: trends, techniques, and changes

Heather Tunender, 2002 .

(ALA) - Forum on Metadata for Digital Reference

Heather Tunender, 2003 .