S. Jeon
发表
Sungmoon Choi,
Junhua Yu,
Kwahun Lee,
2017
.
Effects of Service Failure on Consumer Responses across Failure Types: A Moderating Role of Intimacy
Jonathan S. Kim,
S. Jeon,
2016
.
Sungmoon Choi,
Junhua Yu,
S. Jeon,
2018,
Scientific Reports.