Siobhan Drummond

Chapter 3 – Methods of quality improvement

Siobhan Drummond, 2001 .

Are hotels serving quality? An exploratory study of service quality in the Scottish hotel sector

Siobhan Drummond, S. Briggs, J. Sutherland, 2007 .

Toward an Explicit Cognitive Theory of Musical Listening

Siobhan Drummond, Otto E. Laske, Siobhan Drummond, 1980 .