Annie Downey

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Assessment: We know we should do it but does it have to be so difficult?

Gayla Byerly, Annie Downey, 2008 .

Skills@Library: http://skills.library.leeds.ac.uk/index.php

Annie Downey, 2012 .

Using Assessment Techniques to Guide Library Service Improvements

Diane Wahl, Elizabeth Fuseler Avery, Annie Downey, 2011 .

Service Design: An Introduction to a Holistic Assessment Methodology of Library Services

Annie Downey, Joe J. Marquez, 2015 .

Service Design: Toward a Holistic Assessment of the Library

Annie Downey, Joe J. Marquez, Annie Downey, 2015 .

Problem-Based Learning Meets Web 2.0: Using a YouTube Video to Teach Information Literacy in a Problem-Based Learning Format

Annie Downey, Frances A. May, Annie Downey, 2011 .

Simple Ways to Add Active Learning to Your Library Instruction

Lilly Ramin, Gayla Byerly, Annie Downey, 2008 .

Teaching Information Literacy: A Performance Based Cycle

Gayla Byerly, Annie Downey, 2007 .

Walking a Mile in the User's Shoes: Customer Journey Mapping as a Method to Understanding the User Experience

Annie Downey, Ryan Clement, Joe J. Marquez, 2015 .

Footholds and foundations: setting freshmen on the path to lifelong learning

Lilly Ramin, Gayla Byerly, Annie Downey, 2006 .

Help the Library Receive Candy: The ILL Usability Project at Reed College

Annie Downey, Eric Alwine, 2017 .