Kay Nicol

Patient Expectations: Searching Websites on How to Apply to Access Medical Records

K. Butler-Henderson, K. Lehman, K. Tori, 2022, International journal of environmental research and public health.

Developing a survey to explore online access to medical records using Expectation Confirmation Theory: a pilot study

K. Butler-Henderson, K. Lehman, Joan J Carlini, 2022, ACSW.