Abdel Boulmakoul

A Rule-Based Approach to Prioritization of IT Work Requests Maximizing Net Benefit to the Business

Claudio Bartolini, Maher Rahmouni, Abdel Boulmakoul, 2007, RuleML.

Business-Driven Decision Support for Change Management: Planning and Scheduling of Changes

Claudio Bartolini, Jacques Philippe Sauvé, Antão Moura, 2006, DSOM.

Enhancing the IT service desk function through unobtrusive user profiling, personalization and stereotyping

Frada Burstein, Seng Wai Loke, Claudio Bartolini, 2007 .

A Business Driven Management Framework for Utility Computing Environments

Claudio Bartolini, Issam Aib, Abdel Boulmakoul, 2005 .

Integrated contract management

Abdel Boulmakoul, Mathias Sallé, M. Sallé, 2002 .