Jenny King

发表

How do frontline staff use patient experience data for service improvement? Findings from an ethnographic case study evaluation

S. Ziebland, L. Locock, M. Gager, 2020, Journal of health services research & policy.

Developing approaches to the collection and use of evidence of patient experience below the level of national surveys

R. Fitzpatrick, C. Jenkinson, K. Flott, 2016 .

Improving the quality of person-centred healthcare from the patient perspective: development of person-centred quality indicators

H. Quan, Sara Wallström, M. Santana, 2020, BMJ Open.

Understanding how front-line staff use patient experience data for service improvement: an exploratory case study evaluation

S. Ziebland, T. Greenhalgh, L. Locock, 2020, Health Services and Delivery Research.

Barriers and facilitators of a near real-time feedback approach for measuring patient experiences of hospital care

L. Kelly, Jenny King, Robyn Cooper, 2017, Health policy and technology.

A framework analysis of free-text data from the neonatal survey 2014

Jenny King, Esther Ainley, Robyn Cooper, 2017, Journal of Neonatal Nursing.

The Relational Aspects of Care Questionnaire: item reduction and scoring using inpatient and accident and emergency data in England

C. Jenkinson, S. Sizmur, L. Kelly, 2018, Patient related outcome measures.

Developing a User Reported Measure of Care Co-ordination

N. Goodwin, V. Raleigh, H. Crump, 2017, International journal of integrated care.

Strategies and challenges for monitoring patient experience at the local level

R. Fitzpatrick, C. Jenkinson, K. Flott, 2015 .