Zhiwen Shang

Empirical research on Kano’s model and customer satisfaction

S. Tsai, Jiangtao Wang, Yu-Cheng Lee, 2017, PloS one.

Applying the Mahalanobis–Taguchi System to Improve Tablet PC Production Processes

Sang-Bing Tsai, Quan Chen, Li-Chung Chang, 2017 .

Establishing a criteria system for green production

Sang-Bing Tsai, You-Zhi Xue, Jie Zhou, 2015 .