M. Cerović

THE IMPACT OF RELATIONSHIP MARKETING ON CUSTOMER SATISFACTION AND LOYALTY IN LUXURY HOTELS

M. Prodan, I. Ivančić, M. Cerović, 2022 .

THE IMPORTANCE OF INNOVATION IN DESIGNING A LUXURY TOURISM OFFERING: THE PERSPECTIVE OF TOURISM DESTINATION STAKEHOLDERS

Tamara Floričić, M. Cerović, N. Pavia, 2019 .