Lesley Trenner

The Politics of Usability

Joanna Bawa, Lesley Trenner, Lesley Trenner, 1998, Practitioner Series.

A comparative survey of the friendliness of online "help" in interactive information retrieval systems

Lesley Trenner, Lesley Trenner, 1989, Inf. Process. Manag..

How to win friends and influence people: definitions of user-friendliness in interactive computer systems

Lesley Trenner, Lesley Trenner, 1987, J. Inf. Sci..