Marti Casadesus

Difficulties and Benefits of Integrated Management Systems

Stanislav Karapetrovic, Alexandra Simon, Marti Casadesus, 2012, Ind. Manag. Data Syst..

Benefits of ISO 20000 IT service management certification

Frederic Marimon Viadiu, Marti Casadesus, Santi Cots, 2014, Information Systems and e-Business Management.

Customer's loyalty and perception of ISO 9001 in online banking

Luc Honore Petnji Yaya, Frederic Marimon Viadiu, Marti Casadesus, 2011, Ind. Manag. Data Syst..

Can ISO 9001 improve service recovery?

Luc Honore Petnji Yaya, Frederic Marimon Viadiu, Marti Casadesus, 2013, Ind. Manag. Data Syst..

Internalization of ISO 9001: a longitudinal survey

Iñaki Heras-Saizarbitoria, Marti Casadesus, Erlantz Allur, 2014, Ind. Manag. Data Syst..

The contest determinant of delight and disappointment: a case study of online banking

Frederic Marimon, Marti Casadesus, Luc Honore Petnji Yaya, 2013 .

A qualitative study on integrated management systems in a non-leading country in certifications

Merce Bernardo, Katerina Gotzamani, Marti Casadesus, 2018 .

ARE METHODS USED TO INTEGRATE STANDARDIZED MANAGEMENT SYSTEMS A CONDITIONING FACTOR OF THE LEVEL OF INTEGRATION? AN EMPIRICAL STUDY

Stanislav Karapetrovic, Merce Bernardo, Marti Casadesus, 2011 .