Mhsa MA Susan Dorr Goold MD

Trust, distrust and trustworthiness

Mhsa MA Susan Dorr Goold MD, 2007, Journal of General Internal Medicine.

Do unmet expectations for specific tests, referrals, and new medications reduce patients’ satisfaction?

Susan Dorr Goold, Steven C. Grambow, Peter A. Ubel, 2004, Journal of General Internal Medicine.