Laura Di Pietro

发表

Cultural visitors' engagement and augmented reality: an empirical investigation

Gabriella Arcese, Laura Di Pietro, Roberta Guglielmetti Mugion, 2017 .

The Relationships between Enablers and Results in Excellence Models: Learnings From Italy And Sweden

Hendry Raharjo, Henrik Eriksson, Ida Gremyr, 2014 .

Data-Centered Platforms in Tourism: Advantages and Challenges for Digital Enterprise Architecture

Michael Möhring, Rainer Schmidt, Barbara Keller, 2016, BIS.

An Audience-Centric Approach for Museums Sustainability

Laura Di Pietro, Roberta Guglielmetti Mugion, Maria Francesca Renzi, 2014 .

Digital Enterprise Architecture Management in Tourism - State of the Art and Future Directions

Alfred Zimmermann, Michael Möhring, Rainer Schmidt, 2017, KES-IDT.

Monitoring an airport check-in process by using Bayesian networks

Paola Vicard, Flaminia Musella, Laura Di Pietro, 2017 .

Monitoring an airport check-in process by integrating perceived and provided quality: a statistical model for an Italian experience

Paola Vicard, Laura Di Pietro, Roberta Guglielmetti Mugion, 2014 .

Reconciling internal and external satisfaction through probabilistic graphical models: an empirical study

Hendry Raharjo, Flaminia Musella, Laura Di Pietro, 2017 .

Reconciling internal and external performance in a holistic approach: A Bayesian network model in higher education

Paola Vicard, Flaminia Musella, Laura Di Pietro, 2015, Expert Syst. Appl..

Service Quality Model and Six Sigma integration for service improvement. The case of Medtronic Regional Clinical Center

Laura Di Pietro, Roberta Guglielmetti Mugion, Maria Francesca Renzi, 2016 .

TQM for a master’s programme: a case study integrating Kano’s model and quality function deployment

Laura Di Pietro, Maria Francesca Renzi, R Guglielmetti, 2012 .

An Internal and External Performance Model Using Probabilistic Expert Systems: an Experimental Test of an Italian Master’s Programme

Paola Vicard, Laura Di Pietro, Roberta Guglielmetti Mugion, 2013 .

Gamification in tourism context: a systematic literature review

Laura Di Pietro, Roberta Guglielmetti Mugion, Maria Francesca Renzi, 2020, GamiFIN.

The Role of Platforms and New Technologies in the Scaling Up of Innovative Service Ecosystems

Laura Di Pietro, Maria Francesca Renzi, Bo Edvardsson, 2019 .

Cultural heritage and consumer behaviour: a survey on Italian cultural visitors

Laura Di Pietro, Roberta Guglielmetti Mugion, Giovanni Mattia, 2015 .

The Augmented Reality in The Cultural Heritage Sector

Gabriella Arcese, Laura Di Pietro, Roberta Guglielmetti Mugion, 2011 .

Gamification in Airbnb: benefits and risks

Marianna Sigala, Laura Di Pietro, Roberta Guglielmetti Mugion, 2019 .

Innovation in service ecosystems: an empirical study of the integration of values, brands, service systems and experience rooms

Bo Edvardsson, Laura Di Pietro, Roberta Guglielmetti Mugion, 2016 .