R. B. Van Der Meer

Manage processes: what are they?

Jillian MacBryde, Umit Bititci, Fran Ackermann, 2008 .

The process of managing performance: an inductive model

Jillian MacBryde, Umit Bititci, Fran Ackermann, 2008 .

Innovation calling-components of the innovative organisation : a call centre perspective

Peter Ball, Marco Busi, Marisa Smith, 2006 .

HR performance evaluation in the context of TQM

Terence Williams, John Gennard, R. B. Van Der Meer, 2013 .

Learning to SEE: Is Scanning the External Environment Key to Sustainability?

Jillian MacBryde, Umit Bititci, Fran Ackermann, 2008 .

Book Selection

R. B. Van Der Meer, 2008, J. Oper. Res. Soc..

HR performance evaluation quality management context: a review of the literature

Terence Williams, John Gennard, Ebrahim Soltani, 2004 .