R. McQuater

The Effectiveness of Quality Management Tools and Techniques: An Examination of the Key Influences in Five Plants

R. E. McQuater, Barrie Dale, M. Wilcox, 1996 .

Using quality tools and techniques successfully

R. E. McQuater, C. H. Scurr, Barrie Dale, 1995 .

Sustaining total quality management: what are the key issues?

R. E. McQuater, Barrie Dale, Ruth Boaden, 1997 .

The use of quality management techniques and tools: an examination of some key issues

Barrie Dale, Ruth Boaden, Mark Wilcox, 1998 .