Pin-Fenn Chou

发表

Study of Service Quality, Service Value and Satisfaction-A Case of Low Cost Carrier Airlines

Pin-Fenn Chou, 2014 .

A Study of Innovation Management and School Management Efficiency

Pin-Fenn Chou, 周萍芬, 2014 .

An evaluation of influenza preventive measures on airlines: a passenger\'s perspective

Pin-Fenn Chou, Chin-Shan Lu, 2011 .

Evaluating School Organization Change and Feature Innovation Effect on Management Efficiency

Pin-Fenn Chou, 周萍芬, 2014 .

An analysis of the relationship between service failure, service recovery and loyalty for Low Cost Carrier travelers

Pin-Fenn Chou, P. Chou, 2015 .

AN EVALUATION OF SERVICE QUALITY, TRUST, AND CUSTOMER LOYALTY IN HOME-DELIVERY SERVICES

Pin-Fenn Chou, P. Chou, 2014 .

Effects of service quality and customer satisfaction on customer loyalty in high-speed rail services in Taiwan

Chin-Shan Lu, Yu-Hern Chang, Pin-Fenn Chou, 2014 .