Julie Abbott

发表

E-business: proceedings of the e-business conference

Michelle R. Stone, S. Paliwoda, Len Tiu Wright, 2002 .

CRM strategy and implementation in telecommunications (Part 1 and Part 2)

Andy Brown, Dave Cox, Len Tiu Wright, 2002 .

UK data warehousing and business intelligence implementation

Julie Abbott, Merlin Stone, M. Stone, 2002 .

Data data everywhere – and not a byte of use?

Julie Abbott, 2001 .

Does employee satisfaction matter? A study to determine whether low employee morale affects customer satisfaction and profits in the business‐to‐business sector

Julie Abbott, 2003 .

Integrating customer data into customer relationship management strategy: An empirical study

Francis Buttle, Julie Abbott, Merlin Stone, 2001 .

The stages of telecentre development: the case of the Kapiti Telecentre

Pak Yoong, Julie Abbott, P. Yoong, 2005 .