Long Zhang

Assessing the effects of service quality and justice on customer satisfaction and the continuance intention of mobile value-added services: An empirical test of a multidimensional model

Long Zhang, Patrick Y. K. Chau, Yaobin Lu, 2012, Decis. Support Syst..

A multidimensional and hierarchical model of mobile service quality

Long Zhang, Bin Wang, Yaobin Lu, 2009, Electron. Commer. Res. Appl..

Cultivating the sense of belonging and motivating user participation in virtual communities: A social capital perspective

Patrick Y. K. Chau, Bin Wang, Yaobin Lu, 2012, Int. J. Inf. Manag..

Cultivating the sense of belonging and motivating user participation in virtual communities: A social capital perspective

Bin Wang, Long Zhang, Yao-bin Lu, 2012, Int. J. Inf. Manag..

Cultivating the sense of belonging and motivating user participation in virtual communities: A social capital perspective

Bin Wang, Long Zhang, Yao-bin Lu, 2012, Int. J. Inf. Manag..