T. Ns

发表

The controllable elements of the total retail experience : a study of clothing shoppers

C. Boshoff, T. Ns, 2003 .

A Study Of Two Customer Retention Measures: The American Customer Satisfaction Index And The Conversion Model

T. Ns, H. Jh, 2005 .

Managing relationships in B2B financial services

E. Theron, T. Ns, Boshoff Hc, 2009 .

Co-production in the DIY market

Terblanche Ns, T. Ns, 2013 .

The influence of donation magnitude and the donation recipient on consumer attitude toward the offer and participation intentions in cause-related marketing

D. Human, T. Ns, 2010 .

Cause-related marketing in South Africa A qualitative exploration

D. Human, T. Ns, 2009 .

Do Quality, Value, Satisfaction and Loyalty Differ Amongst Different Cultural Groupsof KFC Customers?

T. Ns, 2009 .