Neeru Malhotra

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HRM systems, internal marketing and performance in Indian call centres:full research report ESRC end of award report, RES-000-22-1876

Pawan S. Budhwar, Neeru Malhotra, N. Malhotra, 2009 .

FPGA Implementation Of ALU Using BIST

Navdeep Kaur, Neeru Malhotra, 2013 .

Performance Analysis of FTTH BPON System with Triple Play

Harpreet Kaur, Neeru Malhotra, C. Manoj Kumar, 2009 .

VHDL Implementation of ALU with Built In Self Test Technique

Navdeep Kaur, Neeru Malhotra, 2012 .

Boundary spanning elements and the marketing function in organizations: concepts and empirical studies

Keyoor Purani, Neeru Malhotra, Sunil Sahadev, 2015 .

Performance Analysis of FTTH at 10 Gbit/s by GEPON Architecture

Monika Gupta, Neeru Malhotra, 2010 .

A Paper on Simulation Model for Evaluating the Performance of ATM Network

Neha Neha, Neeru Malhotra, 2010 .

Managing boundary spanning elements : an introduction

Keyoor Purani, Neeru Malhotra, Sunil Sahadev, 2015 .

HRM systems, internal marketing and performance in Indian call centres: non-technical summary (Research summary) ESRC end of award report, RES-000-22-1876. Swindon: ESRC

Pawan S. Budhwar, Neeru Malhotra, N. Malhotra, 2009 .

New Insights into e-Loyalty of Internet Banking Users in an Emerging Market Context: A Multilevel Analysis

Keyoor Purani, Neeru Malhotra, Sunil Sahadev, 2020, Information Systems Frontiers.

The relative influence of organisational commitment and job satisfaction on service quality of customer‐contact employees in banking call centres

Neeru Malhotra, Avinandan Mukherjee, N. Malhotra, 2004 .

Insights into the Indian Call Centre Industry: Can Internal Marketing Help Tackle High Employee Turnover?

Arup Varma, Pawan S. Budhwar, Neeru Malhotra, 2009 .

Antecedents and consequences of service quality in consumer evaluation of self-service internet technologies

Neeru Malhotra, Avinandan Mukherjee, Prem Shamdasani, 2008 .

Psychological contract violation and customer intention to reuse online retailers: Exploring mediating and moderating mechanisms

Keyoor Purani, Neeru Malhotra, Sunil Sahadev, 2017 .

Analysing the Commitment – Service Quality Relationship: A Comparative Study of Retail Banking Call Centres and Branches

Neeru Malhotra, Avinandan Mukherjee, N. Malhotra, 2003 .