Jorge Cardoso

A Quality of Service Model for Workflow Processes

Amit P. Sheth, John A. Miller, Jorge Cardoso, 2002 .

Process Quality of Service Specification

Amit P. Sheth, Jorge Cardoso, 2002 .

Handbook of Research on Business Process Modeling

Wil M. P. van der Aalst, Wil M.P. van der Aalst, Jorge Cardoso, 2009 .

Increase Accuracy of Service Costing using Customer Involvement : An Application Scenario based on Service System Analytics

Peter Hottum, Jorge Cardoso, Wolfgang Seiringer, 2013 .