Peter J. Littlewood

Design of system-initiated digressive proposals for automated banking dialogues

Mervyn A. Jack, Jenny Wilkie, Peter J. Littlewood, 2002, INTERSPEECH.

Hidden menu options in automated human – computer telephone dialogues: dissonance in the user's mental model

Mervyn A. Jack, Fergus R. McInnes, Jenny Wilkie, 2007, Behav. Inf. Technol..

Design of System-Initiated Digressive Proposals for Automated Telephone Banking Dialogues

Mervyn Jack, Jenny Wilkie, Peter J. Littlewood, 2002 .

System-initiated digressive proposals in automated human-computer telephone dialogues: the use of contrasting politeness strategies

Mervyn A. Jack, Jenny Wilkie, Peter J. Littlewood, 2005, Int. J. Hum. Comput. Stud..

Foreign Languages: The Avoidable Options.

Peter J. Littlewood, R. Powell, 1982 .