J. Long

A design-oriented framework for modelling the planning and control of multiple task work in secretarial office administration

John Long, Becky Hill, Wally Smith, 1997, Behav. Inf. Technol..

Modelling the relationship between planning, control, perception and execution behaviours in interactive worksystems

John Long, Becky Hill, Wally Smith, 1992 .

The planning and control of multiple task work: a study of secretarial office administration

John Long, Becky Hill, Andy Whitefield, 1992 .