Joan A. Pastor

An initial approach for Improving CRM systems implementation projects

Luis H. Bibiano, Josep M. Marco-Simo, Joan A. Pastor, 2014, 2014 9th Iberian Conference on Information Systems and Technologies (CISTI).

COMPARATIVE ANALYSIS OF CRM AND SCM SYSTEMS IMPLEMENTATION APPROACHES

Enric Mayol, Luis H. Bibiano, Joan A. Pastor, 2007 .

An Approach to the Synthesis of Update Transactions in Deductive Databases

Antoni Olivé, Joan A. Pastor, J. Pastor, 1994 .

ROLE AND IMPORTANCE OF BUSINESS PROCESSES IN THE IMPLEMENTATION OF CRM SYSTEMS

Enric Mayol, Luis H. Bibiano, Joan A. Pastor, 2007 .

Applying Grounded Theory to Study the Implementation of an Inter-Organizational Information System

Joan A. Pastor, Joan Rodon, J. Pastor, 2007 .