Melinda Van Niel

Ensuring successful implementation of communication-and-resolution programmes

P. Folcarelli, Allen Kachalia, M. Mello, 2020, BMJ Quality & Safety.

A Multi-Stakeholder Consensus-Driven Research Agenda for Better Understanding and Supporting the Emotional Impact of Harmful Events on Patients and Families.

Jason M Etchegaray, Sigall K. Bell, K. Sands, 2018, Joint Commission journal on quality and patient safety.

Implementing communication and resolution programs: Lessons learned from the first 200 hospitals

Timothy B McDonald, Melinda Van Niel, Heather Gocke, 2018 .