Dogan Gürsoy

An Investigation of the Relationship Between Tourism Impacts and Host Communities' Characteristics

Yoo-shik Yoon, Joseph S. Chen, Dogan Gürsoy, 1999 .

Interactivity in online chat: Conversational cues and visual cues in the service recovery process

Robin Nunkoo, Dogan Gürsoy, Si Shi, 2021, Int. J. Inf. Manag..

Consumers acceptance of artificially intelligent (AI) device use in service delivery

Lu Lu, Robin Nunkoo, Dogan Gürsoy, 2019, Int. J. Inf. Manag..

Developing a formative scale to measure consumers' trust toward interaction with artificially intelligent (AI) social robots in service delivery

Yafang Li, Shizhen Jia, Dogan Gürsoy, 2021, Comput. Hum. Behav..

Customers' acceptance of artificially intelligent service robots: The influence of trust and culture

Oscar Hengxuan Chi, C. Chi, R. Nunkoo, 2023, Int. J. Inf. Manag..