Jane P. Kleiner

User Searching: A Public Access Approach to Search Helper.

Jane P. Kleiner, 1985 .

Info Trac: An Evaluation of System Use and Potential in Research Libraries.

Jane P. Kleiner, 1987 .

Ensuring Quality Reference Desk Service: The Introduction of a Peer Process.

Jane P. Kleiner, 1991 .

Libraries 2000: Transforming Libraries Using Document Delivery, Needs Assessment, and Networked Resources

Jane P. Kleiner, Charles A. Hamaker, J. P. Kleiner, 1997 .