M. Renzi

发表

Heritage and identity: technology, values and visitor experiences

Roberta Guglielmetti Mugion, Laura Di Pietro, M. F. Renzi, 2017 .

Understanding the link between collaborative economy and sustainable behaviour: An empirical investigation

Martina Toni, M. F. Renzi, G. Mattia, 2018 .

Exploring different nationality perceptions of airport service quality

A. Pantouvakis, M. F. Renzi, M. Renzi, 2016 .

Does emotion affect distance learning students’ satisfaction during the COVID-19 lockdown?

Roberta Guglielmetti Mugion, M. F. Renzi, S. Zanda, 2022, Total Quality Management & Business Excellence.

Promoting the propensity for blood donation through the understanding of its determinants

Maria Giovina Pasca, Roberta Guglielmetti Mugion, M. F. Renzi, 2020, BMC Health Services Research.

The Relation between Collaborative Consumption and Subjective Well-Being: An Analysis of P2P Accommodation

Martina Toni, Roberta Guglielmetti Mugion, Laura Di Pietro, 2021, Sustainability.

Innovation in service ecosystems: an empirical study of the integration of values, brands, service systems and experience rooms

Bo Edvardsson, Laura Di Pietro, Roberta Guglielmetti Mugion, 2016 .

Industry 4.0 an empirical analysis of users’ intention in the automotive sector

Maria Giovina Pasca, Martina Toni, L. D. Pietro, 2021 .

An Audience-Centric Approach for Museums Sustainability

Laura Di Pietro, Roberta Guglielmetti Mugion, Maria Francesca Renzi, 2014 .

Monitoring an airport check-in process by using Bayesian networks

Paola Vicard, Flaminia Musella, Laura Di Pietro, 2017 .

Gamification in tourism and hospitality research in the era of digital platforms: a systematic literature review

Maria Giovina Pasca, Roberta Guglielmetti Mugion, Laura Di Pietro, 2021, Journal of Service Theory and Practice.

A scaling up framework for innovative service ecosystems: lessons from Eataly and KidZania

B. Edvardsson, Martina Toni, L. D. Pietro, 2017 .

Understanding the antecedents of car sharing usage: an empirical study in Italy

Maria Giovina Pasca, Martina Toni, L. D. Pietro, 2019 .

Cultural heritage and consumer behaviour: a survey on Italian cultural visitors

Laura Di Pietro, Roberta Guglielmetti Mugion, Giovanni Mattia, 2015 .

Agenda 2030 and COVID-19: A Young Consumer’s Perception of Sustainable Consumption

Maria Giovina Pasca, Roberta Guglielmetti Mugion, Laura Di Pietro, 2022, Sustainability.

Scoping good papers for organizations' sustainability in management and engineering research

S. Seuring, T. Sakao, U. Tortato, 2023, Frontiers in Sustainability.

Gamification and service quality in bike sharing: an empirical study in Italy

Maria Giovina Pasca, Martina Toni, Roberta Guglielmetti Mugion, 2020, The TQM Journal.

Reconciling internal and external performance in a holistic approach: A Bayesian network model in higher education

Paola Vicard, Flaminia Musella, Laura Di Pietro, 2015, Expert Syst. Appl..

IJRDM-04-2021-0163_proof 140..157

Maria Giovina Pasca, L. D. Pietro, M. F. Renzi, 2022 .

Transformative service research: a conceptual framework based on consumer's perspective

Maria Giovina Pasca, Roberta Guglielmetti Mugion, Laura Di Pietro, 2021, International Journal of Retail & Distribution Management.

The Integrated Model on Mobile Payment Acceptance (IMMPA): An empirical application to public transport

Giovanni Mattia, Maria Francesca Renzi, Martina Toni, 2015 .

Itegration between ISO 9000 and ISO 14000: Opportunities and limits

M. F. Renzi, L. Cappelli, L. Cappelli, 2000 .

Gamification in tourism context: a systematic literature review

Maria Giovina Pasca, Martina Toni, L. D. Pietro, 2020, GamiFIN.

Cultural technology district: a model for local and regional development

Laura Di Pietro, R. G. Mugion, M. Renzi, 2014 .

Civita di Bagnoregio, Italy: towards a people-centred heritage branding approach

M. Ginzarly, M. Renzi, Mohamed Amer, 2023, Journal of Heritage Tourism.

Cultural heritage for economic growth: a case study on cultural consumer behaviour

L. D. Pietro, G. Mattia, R. G. Mugion, 2012 .

An integrated approach between Lean and customer feedback tools: An empirical study in the public sector

Roberta Guglielmetti Mugion, Maria Francesca Renzi, Laura Di Pietro, 2013 .

Testing a customer satisfaction model for online services

R. Merli, G. Mattia, L. Cappelli, 2011 .

Unveiling the role of gamification in shared mobility services

Maria Giovina Pasca, Roberta Guglielmetti Mugion, Laura Di Pietro, 2024, Environment, Development and Sustainability.

Probabilistic expert systemsfor managing information toimprove services

Paola Vicard, Flaminia Musella, Maria Francesca Renzi, 2009 .

An Internal and External Performance Model Using Probabilistic Expert Systems: an Experimental Test of an Italian Master’s Programme

Paola Vicard, Laura Di Pietro, Roberta Guglielmetti Mugion, 2013 .

Monitoring an airport check-in process by integrating perceived and provided quality: a statistical model for an Italian experience

Paola Vicard, Laura Di Pietro, Roberta Guglielmetti Mugion, 2014 .

A systematic literature review on transformative practices and well-being outcomes in healthcare service

Roberta Guglielmetti Mugion, Laura Di Pietro, Veronica Ungaro, 2024, Journal of Service Theory and Practice.