K. Cross

The “SMART” way to define and sustain success

Kelvin F. Cross, Richard L. Lynch, R. Lynch, 1988 .

Measure Up!: Yardsticks for Continuous Improvement

Kelvin F. Cross, Richard L. Lynch, R. Lynch, 1991 .

Corporate renaissance : the art of reengineering

Kelvin F. Cross, Richard L. Lynch, John J. Feather, 1994 .

Measure Up!: Yardsticks for Continuous Improvement

R. Lynch, K. Cross, 1991 .