P. Brumby

The Customer Experience : Lessons from the Experts

P. Brumby, 2011 .

Issues for the World Bank.

A. Pritchard, G. Persley, P. Brumby, 1990 .

From the Customer Experience to the Student Experience : An Answer to Falling Enrolments?

P. Brumby, P. BrumbyPaul, 2014 .