Howard Kaushansky

Predicting subscriber dissatisfaction and improving retention in the wireless telecommunications industry

Eric Johnson, David B. Grimes, Michael C. Mozer, 2000, IEEE Trans. Neural Networks Learn. Syst..

Predicting subscriber dissatisfaction and improving retention in the wireless telecommunications industry

R. Wolniewicz, Eric Johnson, Howard Kaushansky, 2000, IEEE Trans. Neural Networks Learn. Syst..