David A. Cranage

发表

Modeling human behavior in customer-based processes: The use of scenario-based surveys

Alinda Kokkinou, David A. Cranage, D. Cranage, 2011, Proceedings of the 2011 Winter Simulation Conference (WSC).

Become a Fan: A Review of Restaurants' Facebook Fan Pages

Lu Zhang, David A. Cranage, Anna S. Mattila, 2011 .

Effect of Nutrition Information in Perceptions of Food Quality, Consumption Behavior and Purchase Intentions

David A. Cranage, Carolyn U. Lambert, D. Cranage, 2004 .

Causal Attributions and Overall Blame of Self-Service Technology (SST) Failure: Different from Service Failures by Employee and Policy

David A. Cranage, D. Cranage, Boyoun Lee, 2018 .

Practical time series forecasting for the hospitality manager

David A. Cranage, D. Cranage, 2003 .

Customer Choice: A Preemptive Strategy to Buffer the Effects of Service Failure and Improve Customer Loyalty

David A. Cranage, Harish Sujan, H. Sujan, 2004 .

Become a Fan : A Conceptual Model for Social Media Marketing

Lu Zhang, David A. Cranage, Anna S. Mattila, 2010 .

Forecasting Hotel Occupancy Rates with Time Series Models: An Empirical Analysis

David A. Cranage, William P. Andrew, D. Cranage, 1990 .

Green strategies for hotels: estimation of recycling benefits.

David A. Cranage, Nripendra Singh, Seoki Lee, 2014 .

A comparison of time series and econometric models for forecasting restaurant sales

David A. Cranage, William P. Andrew, D. Cranage, 1992 .

Willingness to Pay for Customization: The Impact of Choice Variety and Specification Assistance

David A. Cranage, Pei-Jou Kuo, D. Cranage, 2012 .

Plan to do it right: and plan for recovery

David A. Cranage, D. Cranage, 2004 .