M. Ström

Computer-supported telephone nurse triage: an evaluation of medical quality and costs.

B Marklund, B. Fridlund, L. Borgquist, 2007, Journal of nursing management.

Patient care encounters with the MCHL: a questionnaire study.

B. Mattsson, B. Marklund, A. Baigi, 2011, Scandinavian journal of caring sciences.

Callers' perceptions of receiving advice via a medical care help line.

Mayvor Ström, Bertil Marklund, Cathrine Hildingh, 2009, Scandinavian journal of caring sciences.

Nurses' perceptions of providing advice via a telephone care line.

B. Marklund, C. Hildingh, M. Ström, 2006, British journal of nursing.