Alessandro Terragni

Optimizing customer journey using process mining and sequence-aware recommendation

Marwan Hassani, Alessandro Terragni, Marwan Hassani, 2019, SAC.

Analyzing Customer Journey with Process Mining: From Discovery to Recommendations

Marwan Hassani, Alessandro Terragni, Marwan Hassani, 2018, 2018 IEEE 6th International Conference on Future Internet of Things and Cloud (FiCloud).