Jamie Burton

An Alternative to Benefit Segmentation: old hat and a new model

Jamie Burton, Christopher J. Easingwood, 2003 .

Innovation in servitization through digital technologies

Chris Raddats, Judy Zolkiewski, Jamie Burton, 2019 .

The Role of Relationships in Services-Led Growth: A Manufacturer?s Perspective

Chris Raddats, Judith Zolkiewski, Vicky Story, 2012 .

Service modelling of compliments and complaints and its implications for value co-creation

Babis Theodoulidis, Thorsten Gruber, Jamie Burton, 2012 .