Dwayne D. Gremler
发表
Cécile Delcourt,
Dwayne D. Gremler,
Allard C.R. van Riel,
2012
.
Dwayne D. Gremler,
2015
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Jens Hogreve,
Sabine Fließ,
Dwayne D. Gremler,
2009
.
Jens Hogreve,
Dwayne D. Gremler,
2007
.
Cécile Delcourt,
Dwayne D. Gremler,
Olivier Furrer,
2013
.
Valarie A. Zeithaml,
Mary Jo Bitner,
Dwayne D. Gremler,
2002
.
Dwayne D. Gremler,
Gabriel Cepeda Carrión,
David Martín Ruiz,
2008
.
Valarie A. Zeithaml,
Alan Wilson,
Mary Jo Bitner,
2008
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Mary Jo Bitner,
Dwayne D. Gremler,
V. Zeithaml,
1996
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Mary Jo Bitner,
Dwayne D. Gremler,
V. Zeithaml,
2010
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Dwayne D. Gremler,
T. Hennig-Thurau,
K. Gwinner,
2004
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Dwayne D. Gremler,
A. Parasuraman,
M. Huang,
2016
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Dwayne D. Gremler,
K. Gwinner,
2000
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Dwayne D. Gremler,
T. Hennig-Thurau,
Markus Groth,
2006
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Dwayne D. Gremler,
K. Gwinner,
2008
.
Michael A. McCollough,
Dwayne D. Gremler,
Jeffrey J. Bailey,
2001
.
Caroline Wiertz,
Michael Paul,
Thorsten Hennig-Thurau,
2009
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Dwayne D. Gremler,
T. Hennig-Thurau,
K. Gwinner,
2002
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Dwayne D. Gremler,
J. Hogreve,
Jeffrey Meyer,
2014
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Dwayne D. Gremler,
2004
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Dwayne D. Gremler,
Stephen W. Brown,
K. Gwinner,
2001
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Mary Jo Bitner,
Dwayne D. Gremler,
K. Gwinner,
1998
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Dwayne D. Gremler,
Allard C.R. van Riel,
Marcel van Birgelen,
2013
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Mary Jo Bitner,
Dwayne D. Gremler,
K. Evans,
1994
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Dwayne D. Gremler,
T. Hennig-Thurau,
K. Gwinner,
2000
.
Dwayne D. Gremler,
J. Hogreve,
2009
.
Mary Jo Bitner,
Dwayne D. Gremler,
K. Evans,
1994
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Dwayne D. Gremler,
Susan M. Keaveney,
Lauren K. Wright,
2000
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Dwayne D. Gremler,
1999
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Bo Edvardsson,
Bård Tronvoll,
Dwayne D. Gremler,
2011
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Michael A. McCollough,
Dwayne D. Gremler,
2004
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Elisabeth Brüggen,
Dwayne D. Gremler,
Bram Foubert,
2011
.
Dwayne D. Gremler,
Gabriel Cepeda Carrión,
Judith H. Washburn,
2010
.
Dwayne D. Gremler,
J. Lemmink,
J. Bleijerveld,
2015
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Dwayne D. Gremler,
Stephen W. Brown,
1999
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Gianfranco Walsh,
Dwayne D. Gremler,
M. Gouthier,
2012
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Michael Paul,
Thorsten Hennig-Thurau,
Dwayne D. Gremler,
2006
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Valarie A. Zeithaml,
Mary Jo Bitner,
Dwayne D. Gremler,
2018
.
Thorsten Hennig-Thurau,
Dwayne D. Gremler,
T. Hennig-Thurau,
2000
.
Dwayne D. Gremler,
Allard C.R. van Riel,
Cécile Delcourt,
2017
.
Cathy Goodwin,
Dwayne D. Gremler,
C. Goodwin,
1996
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Valarie A. Zeithaml,
Mary Jo Bitner,
Dwayne D. Gremler,
2010
.
Dwayne D. Gremler,
Philip A. Titus,
2010
.
Dwayne D. Gremler,
K. Gwinner,
Kevin P. Gwinner,
2015
.
Dwayne D. Gremler,
Olivier Furrer,
Cécile Delcourt,
2020
.
Dwayne D. Gremler,
Mohammadali Zolfagharian,
A. Yazdanparast,
2022,
European Journal of Marketing.
Dwayne D. Gremler,
T. Hennig-Thurau,
Markus Groth,
2006
.
Dwayne D. Gremler,
K. Evans,
J. Schlacter,
2002
.
Dwayne D. Gremler,
K. Evans,
J. Schlacter,
1995
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Dwayne D. Gremler,
Nai‐Wen Chi,
Xiao‐Yu Liu,
2019,
Journal of Service Research.
The Dynamic Nature of Customers’ Criteria For Assessing Customer Value: a Longitudinal Investigation
Dwayne D. Gremler,
J. Lemmink,
J. Bleijerveld,
2008
.
Dwayne D. Gremler,
Allard C. R. van Riel,
M. V. Birgelen,
2010
.
Dwayne D. Gremler,
Naveen Donthu,
Satish Kumar,
2020,
Journal of Service Research.
Dwayne D. Gremler,
T. Hennig-Thurau,
K. Gwinner,
2005
.
Dwayne D. Gremler,
Allard C. R. van Riel,
Marcel J. H. van Birgelen,
2016
.
Dwayne D. Gremler,
S. Beatty,
Daniel Korschun,
2017
.
Dwayne D. Gremler,
K. Gwinner,
Yves Van Vaerenbergh,
2020,
Journal of the Academy of Marketing Science.
Dwayne D. Gremler,
K. Gwinner,
Yves Van Vaerenbergh,
2019,
Journal of the Academy of Marketing Science.
Michael A. McCollough,
Dwayne D. Gremler,
2002
.
Dwayne D. Gremler,
G. Walsh,
Arne K. Albrecht,
2017
.
Dwayne D. Gremler,
I. Garnefeld,
Eva Böhm,
2022,
Journal of the Academy of Marketing Science.
Dwayne D. Gremler,
I. Garnefeld,
Tabea Krah,
2021,
Journal of the Academy of Marketing Science.
Michael A. McCollough,
Dwayne D. Gremler,
Michael A. McCollough,
1999
.