A. France

Using the Targeted Solutions Tool® to Improve Hand Hygiene Compliance Is Associated with Decreased Health Care-Associated Infections.

M. Chassin, M. Shabot, S. Schmaltz, 2016, Joint Commission journal on quality and patient safety.

Memorial Hermann: high reliability from board to bedside.

M. Shabot, M Michael Shabot, Douglas Monroe, 2013, Joint Commission journal on quality and patient safety.

Beneath, Beyond Burnout: Solving for Causes

Read G. Pierce, Gary Oftedahl, A. France, 2023, The Permanente journal.