Adam Rapp

发表

High Touch Through High Tech: The Impact of Salesperson Technology Usage on Sales Performance via Mediating Mechanisms

Eli Jones, Michael Ahearne, Adam Rapp, 2008, Manag. Sci..

Social media technology use and salesperson performance: A two study examination of the role of salesperson behaviors, characteristics, and training

Raj Agnihotri, Adam Rapp, Kevin J. Trainor, 2018, Industrial Marketing Management.

Can Service Climate Detract from Employee Performance? The Role of Experience in Optimizing Satisfaction and Performance Outcomes

Colin B. Gabler, Adam Rapp, Robert Glenn Richey, 2018, Decis. Sci..

Using Shortened Scales in Sales Research: Risks, Benefits, and Strategies

George R. Franke, Adam Rapp, James “Mick” Andzulis, 2013 .

A more comprehensive understanding and measure of customer helping behavior

Adam Rapp, Jennifer Wiggins Johnson, Adam Rapp, 2010 .

Competitive intelligence collection and use by sales and service representatives: how managers’ recognition and autonomy moderate individual performance

Raj Agnihotri, Adam Rapp, Thomas L. Baker, 2015 .

An empirical analysis of e‐service implementation: antecedents and the resulting value creation

Niels Schillewaert, Adam Rapp, Tammy L. Rapp, 2008 .

Global perspectives on service

Steve Baron, Stephen L. Vargo, Christian Grönroos, 2013 .

Conceptualizing Salesperson Competitive Intelligence: An Individual-Level Perspective

Raj Agnihotri, Adam Rapp, Thomas L. Baker, 2011 .

The Impact of Knowledge and Empowerment on Working Smart and Working Hard: The Moderating Role of Experience

John E. Mathieu, Niels Schillewaert, Michael Ahearne, 2006 .

Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance

Daniel G. Bachrach, Adam Rapp, Thomas L. Baker, 2015 .

The Role of the Sales-Service Interface and Ambidexterity in the Evolving Organization

Daniel G. Bachrach, Arun Sharma, Adam Rapp, 2017 .

The Influence of Market Orientation on E-Business Innovation and Performance: The Role of the Top Management Team

Niels Schillewaert, Adam Rapp, Adam Rapp, 2008 .

Perspectives on Personal Selling and Social Media: Introduction to the Special Issue

Adam Rapp, Nikolaos G. Panagopoulos, 2012 .

Outsourcing the sales process: Hiring a mercenary sales force

Adam Rapp, Adam Rapp, 2009 .

The differing effects of technology on inside vs. outside sales forces to facilitate enhanced customer orientation and interfunctional coordination

Niels Schillewaert, Adam Rapp, Thomas L. Baker, 2012 .

The Role of Technology at the Interface Between Salespeople and Consumers

Michael Ahearne, Adam Rapp, Adam Rapp, 2010 .