Maureen Brookes

Managing service processes

Francis Buttle, David Bowie, Anastasia Mariussen, 2016 .

Evaluating quality management in university departments

Maureen Brookes, M. Brookes, N. Becket, 2006 .

Towards an understanding of centricity: profiling international hotel groups

Liz Price, Maureen Brookes, Angela Roper, 1997 .

Theory and reality of interdisciplinary research.

Maureen Brookes, M. Brookes, A. Roper, 1999 .

Evaluating the 'Student Experience': An Approach to Managing and Enhancing Quality in Higher Education

Maureen Brookes, M. Brookes, 2003 .

Quality management in higher education: a review of international issues and practice

Maureen Brookes, M. Brookes, N. Becket, 2007 .