Beibei Dong

Thermo-physical properties of CO2 mixtures and their impacts on CO2 capture, transport and storage: Progress since 2011

Kai Zhu, Hailong Li, Jinyue Yan, 2019 .

Online Review Characteristics and Trust: A Cross-Country Examination

Mei Li, Beibei Dong, K. Sivakumar, 2018, Decis. Sci..

Effect of Customer Participation on Service Outcomes

Kenneth R. Evans, K. Sivakumar, Beibei Dong, 2015 .

The long-term impact of service empathy and responsiveness on customer satisfaction and profitability: a longitudinal investigation in a healthcare context

Jun Ye, Beibei Dong, Beibei Dong, 2017 .

The effects of customer participation in co-created service recovery

Kenneth R. Evans, Beibei Dong, Shaoming Zou, 2008 .